Privacy Policy
Effective Date: Feb 11 2026
1. Introduction
We Care Home Care (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, website, or SMS communications.2. Information We Collect
We may collect the following types of information: Information You Provide- Name, phone number, email address, or other contact details
- Information submitted through forms, service inquiries, or appointment scheduling
- Customer service communications
- Device type, browser type, and operating system
- IP address Website usage information and interaction data
3. How We Use Your Information
We use collected information to:- Provide and manage our services
- Send appointment reminders and service-related notifications
- Respond to inquiries and provide customer support
- Improve our website, services, and communications
- Send SMS communications when consent is provided
4. SMS Communications
If you opt in to receive SMS messages, you may receive appointment reminders, service notifications, or customer service updates. Message frequency varies, and standard message and data rates may apply. You may opt out at any time by replying STOP, or reply HELP for assistance.5. Sharing of Information
We Care Home Care does not sell or share personal information for marketing purposes. We may share information only:- With trusted service providers that assist in delivering services
- When required by law or legal process
- To protect the safety, rights, or property of our company or others
